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How the Buyer Console works

Overview

The Buyer Console is the main home for:

  • your credit balance
  • uploads
  • results
  • plan details
  • browser-first first use

For most buyers, the Buyer Console is the only place needed to get started.

Your first 10 minutes

  1. Open the Console link from your email.
  2. Confirm you can see your current credits.
  3. Click Upload and choose one small real submission.
  4. Wait for the result page to load.
  5. If you see PASS, download the kit and support artifacts. If you see FAIL, save the blocker list and fix only those items first.

Upload

From the Console, click Upload to submit evidence:

  • ZIP upload — drag or select a single .zip file.
  • Individual files — select multiple files to bundle automatically.

The pipeline normalizes, fingerprints, and evaluates the submission. Results typically arrive within a few minutes.

Results

After evaluation, you see PASS or FAILwith full detail. On PASS, download buttons appear for the primary kit and supporting artifacts such as the verification report, file mapping, classification report, normalized tree, and diff report when enabled. On FAIL, a blocker list shows exactly what's missing.

Credit balance

Your current credit balance is displayed in the Console header. Credits decrease only on PASS. FAIL never costs credits.

Technical Access

If your team wants automation, open the Technical Access section inside the Buyer Console to:

  • view or generate an API key
  • copy a cURL example
  • open API docs
  • rotate your key

If something does not look right